Dear Mr. Charles Ruiter;
I am writing you this letter in deep appreciation and gratitude for your generosity and kindness when my mobile home 30 gallon water heater stopped working. Being a senior citizen on a very fixed income with no resources for such a large expense, out of the goodness of your heart you took it upon yourself to gift me, a complete stranger, a new Richmond 30 gallon water heater and have it installed all free of a charge. Not often in life are we blessed to find someone who is not ruled by the almighty dollar and will put the needs of his fellow man first. May you always know the little bit of faith and encouragement you gave back to me by your unselfish deed.